Frequently Asked Questions

1. How long does delivery take?
Delivery usually takes 5–9 business days depending on your location. You’ll receive tracking details via email once your order is shipped.

2. Do you offer Cash on Delivery (COD)?
Yes, we offer COD across India for most products.

3. What if I receive a damaged or defective product?
Don’t worry! Contact us within 48 hours of delivery with images/videos of the issue, and we’ll arrange a replacement or refund as per our Returns & Refunds Policy.

4. Are all products under warranty?
Yes, most products come with a replacement warranty for manufacturing defects. Warranty details are mentioned on the respective product pages.

5. How can I contact customer support?
You can reach us via our Contact Us page or email us at support@gearnexa.com. Our team usually replies within 24 hours.